Who we are
This website is operated for Nutri Elixir® by Puripa Health Pty Ltd (ABN 96 682 436 111), of 1 Lakewood Blvd, Carrum Downs VIC 3201, Australia. This policy explains how personal information submitted through this site is handled. Privacy enquiries may be sent to info@nutrielixir.com.au.
Information we collect
We may collect contact details, company details, enquiry content, order and delivery information, transaction references, and technical information needed to operate and protect the site. Please do not send sensitive health information through general enquiry forms.
Why we collect it
We use information to answer enquiries, provide quotes, process and support orders, meet legal obligations, prevent misuse, and improve our services. We should only collect information reasonably necessary for these purposes.
Service providers and overseas access
Puripa Health Pty Ltd operates in Australia and manages customer enquiries and business records from Australia. We use service providers for website hosting, ecommerce, communications, payments, analytics, fulfilment and professional support. Shopify and its affiliated companies or service providers may transfer and process customer personal information outside Australia, including in Canada, the United States and Singapore, in accordance with applicable privacy laws and Shopify’s data-processing terms.
Access, correction and complaints
You may request access to, or correction of, personal information we hold, or make a privacy complaint, by using our contact form. We will verify requests and respond within a reasonable time. If you remain dissatisfied and the Privacy Act applies, you may contact the Office of the Australian Information Commissioner.
Retention and security
We take reasonable steps to protect information and retain it only as needed for business, legal, tax, dispute and security purposes. No online service can guarantee absolute security.
For privacy questions, access or correction requests, contact info@nutrielixir.com.au or write to Puripa Health Pty Ltd, 1 Lakewood Blvd, Carrum Downs VIC 3201, Australia.